Privacy policy

At Lumina Sale, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store.

Information We Collect

We may collect the following types of information:

Personal Information

  • Name, email address, phone number

  • Billing and shipping address

  • Payment details (processed securely; we do not store full payment information)

Automatically Collected Information

  • IP address, browser type, device information

  • Pages viewed, time spent on site, and browsing behavior

  • Cookies and similar tracking technologies

How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Provide customer support and respond to inquiries

  • Send order updates and relevant notifications

  • Improve our website, services, and user experience

  • Prevent fraud and ensure secure transactions

  • Send promotional emails (you may opt out anytime)

Sharing Your Information

We do not sell or rent your personal data.
We may share information only with:

  • Trusted service providers (payment processors, shipping carriers, analytics tools)

  • Government authorities when required by law

  • Fraud prevention partners

Data Security

We use industry-standard security measures to protect your personal information from loss, misuse, or unauthorized access.

Only authorized personnel have access to customer data.

Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Request limitations on the processing of your information

  • Opt out of marketing communications

  • Request a copy of the data we store about you

To exercise these rights, contact us at help@luminasale.shop.

Cookies

Our website uses cookies to improve functionality and tailor your experience.
You may disable cookies through your browser settings, but some features may not function properly.